TERMS & CONDITIONS

By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below:

GENERAL

As we continue to develop our website, we may from time to time, modify, alter or update these Terms of Use. Your use of our website following any such change constitutes your agreement to follow and be bound by the Terms of Use as changed. We therefore encourage you to refer to these Terms of Use on an on going basis.

PAYMENT

We accept PayPal payments only. This includes all credit cards, as well as Paypal registered accounts. For payments via PayPal, payment has to be made instantly. Please ensure that you reach the PayPal payment gateway page via Storkbaby website to ensure that your payment is received and updated successfully in our system.

DISCOUNT CODES/ VOUCHERS

  • If you have a discount code, please ensure to input the code before checking out for discount to be valid. Final amount will be tallied before payment is made. No refunds will be made for orders where discount codes are not entered at point of purchase.
  • Discount codes may or may not come with an expiry date. This will be informed accordingly. 
  • Discount codes are strictly non-extensible.
  • Orders placed using discounts are not applicable for exchange and returns.

RETURNS

We apologies if we have sent you a wrong/defective item. Kindly contact our return department at hello@storkbaby.com about this issue and we will reply you within 1 - 2 working days.

  • Exchanges will only be done for an item(s) in its original condition (Individual boxes and bottles are unopened). Exchanges for item(s) which do not meet all mentioned conditions will be duly declined.

INTELLECTUAL PROPERTY

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Storkbaby, protected by copyright laws. All such rights are expressly reserved by Storkbaby. You may use the content supplied solely for your own personal and non-commercial use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Storkbaby will not hesitate to report misappropriate use to the relevant authorities without prior notice. 

BOUNCED/UNDELIVERED PARCELS

  • Customers will be contacted via email should we receive any bounced/undelivered parcels bearing their names.
  • Any additional cost required for re-delivery of such parcels will be borne by the customer. Storkbaby will only bear the cost of re-delivery if it is deemed as an error on our part. Details regarding the re-delivery will be provided in the email sent to the customer.
  • Storkbaby reserves the right to deny any request to combine shipping of such bounced/undelivered parcels with any new orders.
  • Any unclaimed bounced/undelivered parcels after 30 days will be forfeited.

DISCLAIMER

We encourage everyone to do a test patch on your wrist before using our products. As some user may experience allergic reactions. It is your responsibility to discuss with health care provider before using it. Do contact us if you have any concerns. 

Storkbaby reserves the right to make amendments to any of the above Terms & Conditions. In the event of any dispute, Storkbaby reserves the right of final decision.