Shipping & Refund Policy

After your order is received, it will be prepared and dispatched within 2 business days. The courier company will send the tracking number to your registered phone number via SMS once your order is processed. You can contact us with any questions or suggestions regarding your shipment.

Returns of products that have been personalized or printed specifically for an individual are not accepted, as these products cannot be reused. If a personalized or printed product is defective or has a printing error, the product will be replaced with the same item. In the case of a defect or printing error, you can contact us. 

info@lovenhearts.com